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The Hard Case for Soft Skills
As traditionally "corporate" cultures become more horizontal and intimate, soft skills are becoming essential to the success of businesses. Employees must be able to work as part of a team, find and communicate solutions, and be effective managers.
"There's more empirical data coming out all the time to show that such skills as listening and building consensus really do affect the bottom line." -Hendrie Weisenger, The Power of Positive Criticism
Goleman explains that emotions influence our behavior in all situations, including professional ones. According to his research, corporations that seek MBAs look first for three qualifications: communication skills, interpersonal skills, and initiative.
A study of nearly 500 organizations worldwide found that the people who scored highest on emotional intelligence evaluations rose to the tops of their companies. These star employees were more outgoing and self-confident than employees who received less favorable performance reviews.
Add EQ to Your Resume
What does this mean for you? If you are able to express yourself effectively, you are more likely to excel in your job than the person who doesn't listen carefully, engage in a discussion, ask intelligent questions or, in short, demonstrate his soft skills.
Getting In Touch With Your emotions
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