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Q. What should I do if my job title doesn't really reflect what I do? My job title is "return authorization coordinator." I process and credit accounts when we receive products back from customers.
A. I agree that your title seems to be somewhat inflated. A job title is never a good way to define a job. Rather, whether in a job search or at performance review time, it's better to read the entire job description to make sure it adequately reflects what you actually do.
Ideally, a job title also should reflect a person's actual job responsibilities. Ask your HR department what its rationale was for using "return authorization coordinator" as your job title.
Another problem with not having a descriptive job title is that it becomes difficult for someone to benchmark your job in a salary survey or in the Salary Wizard. Maybe you should come up with some suggestions about your job title and see whether your HR department is open to changing it.
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